Welcome to the Technology Support SiteIT

Central Rivers AEA Information Technology Support provides a wide range of assistance to school districts and technology leaders within our region.  Our dedicated professional staff has experience working with coordinators to achieve educational goals and solve complex problems.  We are committed to providing you with excellent customer service and prompt technical support solutions.

CRAEA Tech Help Desk

Tech Help Desk Contact less info

AEA Purchasing

Iowa’s AEA technology purchasing program offers substantial educational discounts on many products and tools that school districts rely upon to serve students and staff. 

Equipment Repair Services 

Central Rivers AEA has certified staff that offers equipment repair services which covers a wide range of hardware and includes free estimates plus warranty assistance.  

Network Support

Central Rivers AEA has experienced staff to assist with network design, installation, and configuration along with internet service aggregation.  We also provide hardware, software, and email support with the ability to perform advanced diagnostics and performance tuning.   

E-Rate Assistance

The federal E-rate program provides discounts of up to 90 percent to help eligible schools obtain affordable telecommunication services, networking equipment, and internet access.

ClassLink OneClick

ClassLink OneClick is a dashboard that provides district teachers and students secure single sign-on (SSO) access to digital resources and applications from any location or device.

Google Workspace for Education

Google Workspace for Education provides a suite of cloud-based tools to K–12 school districts and has additional enterprise-grade capabilities, such as advanced controls for administrators and enhanced analytics.

 

 

TeamViewer Quick Support

 

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