Survey shows educators “extremely pleased” with Central Rivers AEA services

Hanover Research, a global market research and analytics firm, recently released results of an independent survey of Iowa’s educators regarding the services of Iowa’s Area Education Agency (AEA) system.

Over 8,000 responses were generated from an invitation to general education teachers, special education teachers, superintendents, principals, and other professional staff working in more than 300 public schools and over 100 non-public schools, both urban and rural, in Iowa. The data was collected over a period in the late fall of 2018. Central Rivers AEA had 1,229 respondents complete the survey, ensuring that the data was valid and reliable within a two-percent margin of error.

“Key findings revealed that educators are extremely pleased with Central Rivers AEA services overall in the areas of special education; educational services; and instructional media, Creative Services, and technology” said Sam Miller, Central Rivers AEA Chief Administrator.

Many services received over 95% percent customer satisfaction rates (defined as meeting or exceeding expectations), including audiology/hearing services; vision services; due process-mediation support; science support; support for teacher-librarians; teacher leadership support; math support; literacy support; licensure support; early childhood support; media services; and Creative Services.

Two areas of growth indicated by the survey were behavioral help services and mental health services, which are growing concerns in schools statewide. The AEA system has been advocating for additional funding to provide greater support in response to these concerns.

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Resource: Hanover Survey results